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Margaret’s Accomplishments
Margaret McCraw has provided leadership training and keynotes for national and international organizations such as the Centers for Medicare and Medicaid, Quorum Health Resources, and the National Oceanic Atmospheric Administration (NOAA)/Department of Commerce. Margaret McCraw’s four-step Harmonic Matching Process is a highly regarded solution to improve resilience and overall wellbeing, enhance staff retention, improve productivity, increase collaboration among teams and leaders, and ultimately improve the bottom line for organizations of all kinds.
As an Expert team member/Affiliate for the Center for Integrative Health and Wellness, she provides integrative solutions and training addressing a wide range of health concerns including stress relief, immune system support, strengthening relationships and increasing overall productivity.
Margaret McCraw is a well-received keynote speaker and, for over ten years, she has hosted her own international radio show, Business Life Works, produced by HealthyLife.net. She also has been a regular guest on Fox 45 addressing relationship issues.
An inspiring speaker, she travels nationwide, strengthening individuals and teams by sharing her insights on resilience, wellbeing, accountability, and empowerment, performance improvement, staff engagement, manifesting one’s dreams, relationship building, and business development.
Her network of coaches (BHLD Coaching Bureau) is available to individuals and organizations to enhance well-being, strengthen cohesiveness, and improve collaboration and productivity among employees, leaders and board members.
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About Margaret McCraw
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Margaret McCraw, MBA, LCSW-C, BCC, founder of Behavioral Health & Leadership Dynamics, LLC (BHLD) has more than 25 years of organizational consulting, coaching and training experience. She has written two books – Tune Into Love and The Relationship Code with a third one on the way. Her book The Relationship Code: Engage and Empower People with Purpose and Passion, published by Career Press, addresses the highly endorsed four-step Harmonic Matching Process.
Margaret McCraw has advanced degrees in business administration, social work, and transpersonal/whole person psychology with a concentration in organizational dynamics. In addition, she is a licensed psychotherapist and a Board Certified Coach with the following specialty designations:
- Executive/Corporate/Business/Leadership Coach
- Health and Wellness Coach
- Career Coach
- Personal/Life Coach
Her training programs and books strengthen personal accountability and organizational viability thereby enhancing performance and improving staff retention. In addition, the Harmonic Matching Process is used to prepare employees and managers for career advancement as a means of succession planning.
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The Mandala of Divine Union
The Mandala of Divine Union, the BHLD trademark is a colorful representation of Margaret McCraw’s teachings, layered with meaning for our company. The six-pointed star represents a perfectly balanced life: the perfect union of all energies. It appears four times, each star nested within the larger, representing “worlds within worlds” and the four planes of consciousness (physical, emotional, intellectual and transpersonal). Two intersecting circles that share the same radius–called a vesica piscis–symbolizes common ground, shared vision, or mutual understanding between two individuals.
Each color also has a meaning, purple for freedom, enlightenment, and transformation; aqua for letting go of ego; green for growth, evolution, and expansion; deep pink for unconditional love; yellow for wisdom, illumination, and understanding. The rays of white light are pulsations from the points of light and represent well-being that occurs when we are balanced and live with harmony in our lives.
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Curriculum Vitae
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Experience
Owner & Principal Consultant
Company Name: Behavioral Health & Leadership Dynamics, LLC (BHLD) Jan 1995 – Present, 25 yrs, located in Baltimore, Maryland
Company Website: https://www.BHCLD.com
For 25 years, I have performed as CEO, trusted advisor, public speaker, and change agent leading organizational development, performance turn-arounds, and improvement initiatives for organizations across diverse industries.
Key Engagements:
-
Sheppard Pratt Health System, Inc., 2 Years
- Provided consultation to Senior Executive of Outpatient Services and COO on improvement recommendations for underperforming outpatient service lines, compliance, and staffing issues.
- Obtained state licensure approval, accreditation, and reversed CMS reimbursement denials by 87%;
- Returned service lines to profitability through strategic, efficient restructuring and by delivering training to meet 3rd-party payer reimbursement requirements.
-
National Oceanic Atmospheric Administration, NOAA, 3 Years
- Years Hired by Chief of Workforce Management and Chief Administrative Officer to conduct in-depth gap analysis, culture assessment, and deliver 360-degree feedback evaluations, leadership coaching, strategic planning sessions, and leadership team building.
- Identified barriers to performance and opportunities for service delivery improvements.
-
The State of Maryland, Department of Health & Mental Hygiene, 3 Years
- Retained by Director of Mental Hygiene Administration to serve as a spokesperson for all outpatient clinics in the State of Maryland regarding the change in the reimbursement system from grant funding to fee for service.
- Established best practices and developed new policies, procedures, and protocols to transition the State of Maryland to this new, complicated funding system.
-
West Tennessee Healthcare System, 3 Years
- Retained by the COO and SVP of Quality Improvement to address regulatory compliance issues and offer recommendations for a behavioral health service line for this 5-hospital system.
- Change Management: Closed existing service lines and developed and launched new ones;
- Retrained staff to maximize resources; minimized liability issues with 3rd-party payers.
-
Community Residences (Services for Disabled Individuals), 2005-2010, 5 yrs located in Virginia
- Contracted by President/CEO & COO over a period of five years to conduct a gap analysis for Maryland and Virginia service lines across culture, performance, quality, and regulatory compliance.
- Coached executives and senior managers in organizational quality and performance training.
- Developed and delivered organization-wide performance improvement training (CQI).
- Revised organizational policies and re-wrote clinical protocols to comply with updated mental health licensure regulations in Virginia and in Maryland.
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Education
Loyola University Maryland
-
MBA (Executive Program) in the field of Organization Development and Leadership
McDaniel College
- BA Psychology; Social Work (BSW) in the field of Psychology
University of Maryland School of Social Work
- Master of Social Work (MSW) in Clinical and Community Organization/Leadership
Licenses & Certifications
Licensed Psychotherapist
-
Issuing Authority: Board of Social Work Examiners
Issued date: Oct 1980
Credential Identifier: License # 03076
Board Certified Coach with specialty designations in
- Executive/Leadership,
- Business Coaching,
- Personal/Relationship Coaching,
- Career Coaching,
- Health/Wellness Coaching
Issuing authority:
- Centers for Credentialing and Education (CCE)
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Volunteer Experience
Founder of Jerry’s Porch
Apr 2008 – Present, 12 yrs
-
Cause: Animal Welfare
Founder of a non-profit organization, Jerry’s Porch, dedicated to educating the community on how to rehome animals into safe, loving environments while teaching compassion and kindness to individuals of all ages.
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